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The tools below are to help you take action. 

Tool 1

Health Literacy Fact Sheet

Tool 2

Workers Sharing Power

Tool 3

Example Self-Assessment report

Tool 4

Observing and rating the service environment

Tool 5

Reviewing consumer resources

Tool 6

Surveying consumers about your Organisational Health Literacy

Tool 7

Assessing your listening skills

Tool 8

Health Literacy Action Plan template

Tool 9

Example Health Literacy Action Plan

Tool 10

Ideas for Action

Tool 11 How Organisational Health Literacy supports Accreditation
Tool 12 Designing a Health Literate Website
Tool 13 Consumers Taking Control


There are also tools that have been developed by DHHS Tasmania here.

The six dimensions of a health literate organisation are mapped against commonly used quality standards in the documents below:

Accreditation Standards

We have identified the 6 most common accreditation standards that community service organisations in Tasmania are required to comply with.  We have mapped the Health Literacy Dimensions against each of these, so you can see where they align.

These are the 6 accreditation standards that community service organisations are most commonly required to comply with – each is linked to the online set of standards:


TasCOSS provides free coaching, training and support to help health and community service organisations in Tasmania use the HeLLOTas Framework. Contact us at @email to discuss how we can support you.