- A PDF of the HeLLOTAS! Toolkit is available here. This includes the step-by-step process to follow, and the Self-Assessment Checklist.
- A separate Self-Assessment Checklist PDF is available here.
The tools below are to help you take action.
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Health Literacy Fact Sheet |
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Workers Sharing Power |
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Example Self-Assessment report |
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Observing and rating the service environment |
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Reviewing consumer resources |
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Surveying consumers about your Organisational Health Literacy |
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Assessing your listening skills |
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Health Literacy Action Plan template |
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Example Health Literacy Action Plan |
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Ideas for Action |
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| Tool 11 | How Organisational Health Literacy supports Accreditation |
| Tool 12 | Designing a Health Literate Website |
| Tool 13 | Consumers Taking Control |
There are also tools that have been developed by DHHS Tasmania here.
The six dimensions of a health literate organisation are mapped against commonly used quality standards in the documents below:
- 6D map Department of Health and Human Services Quality and Safety Standards
- 6D map National Standards for Disability Services
- 6D map National Standards for Mental Health
- 6D map National Safety & Quality Health Services Standards
- 6D map QIC Health & Community Services Standards
- 6D map Community Care Common Standards
Accreditation Standards
We have identified the 6 most common accreditation standards that community service organisations in Tasmania are required to comply with. We have mapped the Health Literacy Dimensions against each of these, so you can see where they align.
These are the 6 accreditation standards that community service organisations are most commonly required to comply with – each is linked to the online set of standards:
- Aged Care Quality Standards
- National Safety and Quality Health Service Standards
- National standards for mental health services
- DHHS Quality and Safety Standards
- QIC Health and Community Services Standards
- NDIS Practice Standards
- RACGP Standards for General Practices (5th Edition)
Support/Training/Workshops
TasCOSS provides free coaching, training and support to help health and community service organisations in Tasmania use the HeLLOTas Framework. Contact us at @email to discuss how we can support you.